Error occurred while updating SpamFireWall local base. Error: SFW_DISABLED

  • Resolved mettalife123

    (@mettalife123)


    3 years, 7 months ago

    Error occurred while updating SpamFireWall local base. Error: SFW_DISABLED
    What is this error and how do I fix it?
    Also is there any chance this plugin could have an effect on my ranking keywords? I’m not sure if it is a coincidence whether they drop whist i have had it activated?..

    Thanks in advance

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    1. Please, click the button ‘Synchronize with Cloud’ (go to WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> gray button on the top of the page).
    Wait for a few minutes then refresh the page and check the progress:
    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Statistics & Reports link —> check the fourth line, there should be a current time or close to it.
    Did it help?
    2. The plugin shouldn’t affect this. Please, watch for a while and if you will get more details, contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    Hello,
    I started getting a similar error, I think after last update.
    I performed a complete deactivation, delete, and re-installation –> Didn’t solve.
    I also clicked the button ‘Synchronize with Cloud’ but that didn’t solve either.

    Please advise

    2021-04-30 13:15:28: Error occurred while updating SpamFireWall local base. Error: WRONG_SITE_RESPONSE ACTION: sfw_update__worker RESPONSE: "<!doctype html> <html lang="en-US"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="profile" href="https://gmpg.org/xfn/11"> <title>Teaching Resources To Empower Educators | PLANERIUM</title> <script type="b06e4f71b003216be46fcb67-text/javascript"> var nuykdl={ui:{"status":"1","scrollable-status":"1","po"

    Thanks in advance,

    Avishai

    Plugin Author alexandergull

    (@alexandergull)

    Hello @planerium

    What version of the plugin you have installed?

    Best regards,

    Hi,

    Version 5.157.1

    Avishai

    Plugin Support SergeM

    (@serge00)

    Thank you for the details.
    We will troubleshoot it as soon as possible and contact you when we get any results.
    It may take up to 1-2 business days. Please, wait.

    • This reply was modified 3 years, 6 months ago by SergeM.
    Plugin Author alexandergull

    (@alexandergull)

    @planerium, @mettalife123

    Please, contact us via https://cleantalk.org/my/support/open

    We need to see the issue from your side, so we need credentials to log in as admin.

    Hope to see you soon.

    Be well,

    Plugin Author alexandergull

    (@alexandergull)

    Hello @planerium, @mettalife123

    We have fixed this in the special version https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip

    Please reinstall the plugin using the link above.

    https://cleantalk.org/help/install-wordpress

    All the fixes will be included in the next stable release.

    Please, tell me if this helps.

    Plugin Author alexandergull

    (@alexandergull)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)
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