Error occurred while updating SpamFireWall local base

  • Resolved onlinewpbd

    (@onlinewpbd)


    1 year, 5 months ago

    Getting the following error….

    Sep 12 2023 11:58:14: Error occurred while updating SpamFireWall local base. Exception: The discrepancy between the amount of data received for the update and in the final table: s11093_cleantalk_sfw_personal. RECEIVED: 52. ADDED: 2 in /home/……

    I have uninstalled and removed all data. Reinstalled. Same thing.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @onlinewpbd,

    We need some additional details about the issue. Please contact us by our private Ticket System for further investigation:

    https://cleantalk.org/my/support/open

    Thank you!

    Plugin Support katereji

    (@katereji)

    Hello and thank you for waiting.

    We have found the source of the issue. The thing is that there are no write permissions for the /wp-content/uploads directory. If you change this the issue will be resolved.
    We’ve added the description for this error. The fixes will be included in the next release.
    Did this information help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

    I have a similar issue with the new plugin version. this isn’t a good experience especially as I followed all the advise from CleanTalk support and still not fixed.

    Open ticket #39014

    • This reply was modified 1 year, 4 months ago by justinswe. Reason: added ClaenTalk ticket number
    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @justinswe.

    We have received your ticket and will continue the conversation there.

Viewing 5 replies - 1 through 5 (of 5 total)
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