‘Error occurred’ Payment Page

  • gjv

    (@garethjohnvaughan)


    11 months, 3 weeks ago

    I have installed and setup the plugin, but when I get to the payment page I get ‘Error occurred’. I don’t know where to look to fix this issue, is there an error log?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    Hello @garethjohnvaughan

    We have changed the support system to a new platform called Wp-sofa. Please visit the purchase page and click on the support banner. That platform will help us get online and solve the problem you are facing as quickly and accurately as possible.

    We understand this may cause some inconvenience, thank you for your understanding and cooperation.

    Thread Starter gjv

    (@garethjohnvaughan)

    Have you got a link – I’ve not purchased the plugin, I am using the free one.

    Plugin Author Codemenschen

    (@codemenschen)

    Hi @garethjohnvaughan

    Please go to the page where you purchased or used our plugin. There you will see a link to the new platform in the support banner section.

    We are not allowed to send the link here. Thank you for your understanding.

Viewing 3 replies - 1 through 3 (of 3 total)
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