• Resolved Leo Santis

    (@leosantis)


    Getting this error during Google Ads setup.

    I’ve read a lot of info here and helped a lot but I reached to a point that I need some help.

    Using the connection tool …/wp-admin/admin.php?page=connection-test-admin-page and tested all connection everything looks Ok eccept Google Ads section.

    Get Customers: Error occurred during parsing: Fail to push limit.

    ToS shows: accepted

    Check Ads Status:

    Request: GET /wc/gla/ads/connection Status: 200 Response: { “id”: 0, “currency”: null, “symbol”: “R$”, “status”: “incomplete”, “step”: “set_id” }

    On my MCI have created a Google Ads account and both are dully linked. Also, Google Ads account are properly setup showing me it’s active.

    If I use Ads Account Setup: Tried with Google Ads account on it and blank and in both cases I get same error message.

    ResponseRequest: POST /wc/gla/ads/accounts Status: 400 Response: { “message”: “Error occurred during parsing: Fail to push limit.” }

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  • Thread Starter Leo Santis

    (@leosantis)

    After trying “everything” as I mentioned I did what’s unusual : Uninstall and re-Install the plugin and it worked like a charm and Google Ads account was connected and I had to do nothing. Now I have access to Status Screen and products are getting synchronized.

    I believe I’ve got this error because MC and Google Ads accounts needs some previous setup on Google platform before plugin installation.

    In my case, both of those account were already OK but needed some extra configuration the plugin wasn’t able to handle during its installatuion.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @leosantis,

    I’m glad to learn you’ve been able to find a workaround for this issue already. Thank you so much for sharing this as this may help other merchants in the same scenario.

    I’m going to mark this as resolved for now since you’re all set now. Feel free to start a new thread if you have any more questions, though.

    Cheers!
    -OP

Viewing 2 replies - 1 through 2 (of 2 total)
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