Error occured message when trying to pay through Stripe

  • I have it set up so people can pay either via Paypal or Stripe. When I select Paypal and fill in the details for voucher – name, amount, email etc and then click Pay Now button, it goes to Paypal and ready for me to login (and click link to enter card details).

    If I select Stripe as payment method, click the Pay Now button and dialog box appears which says Error occurred. I have double checked the details and its got the right keys – publishable, secret and webhook signing secret key

    I have logged into Stripe and checked the logs and it says that parameter missing – the name. The error is –

    parameter_missing – line_items[0][price_data][product_data][name]
    Looks like you are missing the name field tied to a given line item’s product_data.

    The way I have setup the Gift Vocuher page is just using the [wpgv_giftvoucher] shortcode to display the form where people can enter the name, email, value of gift voucher etc.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    Hi @asy1mpo ,
    Thanks for your message,
    Team will check and inform to you Asap, thanks!

    Thread Starter asy1mpo

    (@asy1mpo)

    OK.

    Also experiencing another payment related issue. Maybe related?? I am trying to pay via Paypal, which seems OK. I log into Paypal and select card I want to use and press button to pay. But it gets stuck on the One More step. Finish paying at [company name] screen??

    I also tried paying via Paypal but just manually entering in my real debit card details. This seems to be OK – I get notification on my phone to authorise it and I get redirected to the success page. However, no money is actually taken out from my bank – and on the web site looking at Gift Voucher orders, it has Payment Status as “Not Pay”.

    Thread Starter asy1mpo

    (@asy1mpo)

    Actually, when I entered card details and paid via Paypal, the money was actually taken from my bank. However, the Payment Status is still down as “Not Pay”.

Viewing 3 replies - 1 through 3 (of 3 total)
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