Error occured

  • Hi,
    when I try to complete order by clicking “Pay Now” button a pop-up appears, saying “error occured”. It happens with every payment method I select.

    Any ideas? Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    Hi @matteomugnai ,
    Thank you for your message,
    =>1. Please check in Setting Payment is correct or not.
    =>2. Try using the “Change PDF Save Option” function to check if the information transferred to the PDF file is corrupted
    =>3. Try Deactivate all plugins except Gift Card plugin, to check if any plugin conflict with our Gift Card plugin
    https://prnt.sc/1uq1ut8
    Please try to check three ways above and let us know if you need any helps from our side, thanks!

    Thread Starter matteomugnai

    (@matteomugnai)

    Hi,
    Thank you for reply.
    I tried all the above but i still have same problem.

    i get this error in console:

    POST https://www.noaink.it/wp-admin/admin-ajax.php 500

    send @ jquery.min.js?ver=3.6.0:2
    ajax @ jquery.min.js?ver=3.6.0:2
    s.ajax.s.ajax @ jquery-migrate.min.js?ver=3.3.2:2
    (anonymous) @ voucher-template-script.js?ver=4.1.5:606
    dispatch @ jquery.min.js?ver=3.6.0:2
    v.handle @ jquery.min.js?ver=3.6.0:2

    Plugin Author Codemenschen

    (@codemenschen)

    Hi @matteomugnai ,
    Through our checking, We found the conflict Plugin errors on your site.
    https://prnt.sc/1uqdv3v

    Thread Starter matteomugnai

    (@matteomugnai)

    Deactivated Autoptimize but still got errors

    https://prnt.sc/1uqi42m

    for future reference: you can always test if a problem is due to Autoptimize by requesting the URL with ?ao_noptimize=1 appended to the URL, which disables AO for that request. If the problem still occurs, the problem is elsewhere. If the problem goes away, Autoptimize reconfiguration might be needed (start by disabling just JS or just CSS or … and drill down).

    frank (ao dev)

    Plugin Author Codemenschen

    (@codemenschen)

    Hi @matteomugnai ,
    Please make new open ticket on our site if it’s still not working. We will check and help you for this Asap, thanks!

    • This reply was modified 3 years, 5 months ago by Codemenschen.
    Thread Starter matteomugnai

    (@matteomugnai)

    Re-installed and re-created deafults pages but still got error! Thank you for your time

Viewing 7 replies - 1 through 7 (of 7 total)
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