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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @erik-balster,

    Does this error happen in live mode or test mode?
    When using Components in test mode, please use these card numbers: https://docs.mollie.com/components/testing#card-numbers-for-testing

    The latest version 7.3.3 resolved an issue that could previously result in the Components not loading under certain circumstances.
    But I’m not aware of any issue reports regarding the Components with the latest update, so you may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?Mollie to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts
    There is also a preview version of the upcoming update available here on GitHub, but this doesn’t change anything regarding Components.
    Please let us know how this works out for you.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter Erik Balster

    (@erik-balster)

    Hi Niklas,

    I found the problem. We use a checkout plugin that doesn’t support the fields to enter your creditcard credentials on the checkout page. All i had to do was disable the Mollie Components for creditcard and now it works.

    Thanks for your quick reply

Viewing 2 replies - 1 through 2 (of 2 total)
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