Error. No streams found.

  • Resolved matthieuj

    (@matthieuj)


    1 year ago

    Hello,

    I have successfully connected my account in the back office, I can see the flow in the WordPress back office but on the front I have this error:

    This error message is only visible to WordPress administrators
    Error. No streams found.

    Please go to the Instagram Feed settings page to connect your account.

    And I use the good shortcode,

    If you can help me

    Thx

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @matthieuj,

    Thank you for contacting us! Please try going to WordPress Dashboard > Instagram Feed > All Feeds, click the feed’s name or pencil icon to edit it, go to Settings > Sources, click Edit Sources, ensure your account is selected here, and update and save.

    If this does not resolve the issue we would need to check some more specifics, so if you could send us a support request here, we’d be happy to help further.

    Best regards,
    Louis

    Thread Starter matthieuj

    (@matthieuj)

    It’s resolved, I changed the shortcode used in the end ??

Viewing 2 replies - 1 through 2 (of 2 total)
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