Error “No products are configured in Printful”

  • Resolved vitasloma

    (@vitasloma)


    4 years, 4 months ago

    HEllo,
    I have received an order on one product, and I got the error “no products are configured in PRintful” from Woocommerce – so I have the order in Woocommerce but it didn’t flow to Printful.
    Now I have it hanging.
    The issue is, I can see the variation ID is correct in my shop.

    I need urgent help because it’s been like this over 2 days, I have sent emails to printful support and I still haven’t heard of you!!!!

    What do I do.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey there,

    Thank you for sharing this concern!
    We checked in with our email correspondence and see that we only received an email from you on Friday, which is also when you shared this post. If you had emailed us previously and we did not get back to you, could you share additional details (date of emails and email address) on this via [email protected], so we could take a closer look at this situation?

    We also note that our team has assisted with solving this concern, but if you have any additional questions in relation to this, be sure to share them with us as well!

Viewing 1 replies (of 1 total)
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