Error:?No Accounts Found

  • Resolved andisites

    (@andisites)


    1 year, 10 months ago

    Attempting to connect through a business account, we go through all of the screens and everything seems to connect without issue. Then, when it redirects us back to the plugin’s Settings page after connecting the account, we get a yellow box with this message:

    There was an error when trying to connect to Instagram.
    Error:?No Accounts Found
    Couldn’t find Business Profile

    There’s a link that directs us to these resolution tips: https://smashballoon.com/instagram-feed/docs/errors/

    However, there’s no error listed on that page that matches our “No Accounts Found”

    This is the Instagram account we are trying to link: https://www.instagram.com/cityofkennesawga/

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