Error moving with the mouse

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    Could you kindly confirm if you have enabled the Mouse Drag Control and Mouse Zoom Control settings in your tour’s advanced controls?

    You can refer to the attached screenshot for guidance.

    Let me know.

    Best Regards,

    Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    I am following up to see if your issue has been resolved.
    Looking forward to hearing back from you.
    Thank you.

    Thread Starter monicaamb12

    (@monicaamb12)

    Hi,

    Thank you but I can’t see those feature that you told me.

    And I have the premium.

    Look:

    Thread Starter monicaamb12

    (@monicaamb12)

    I can see those features now. I enabled them but still not working:

    It is a duplicated website from another, maybe this guide you in the issue.

    Thank you in advanced

    Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    Since you’re using the Pro version, would you mind contacting us on our website here?

    You see, this forum is for our free users only.

    We’ll have no issue providing you support on our site.

    Hope you understand.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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