Error-missing depedencies

  • Resolved pmark

    (@pmark)


    2 years ago

    Hi I updated to the latest 2.13.0 version and wordpress throws: “Plugin is missing required dependencies. Please contact support for more information.”. I deleted the plugin files via ftp to get back access to the site. I installed the plugin fresh but when I try to enable it throws the same error again. Any thoughts?

Viewing 4 replies - 1 through 4 (of 4 total)
  • markfreestone

    (@markfreestone)

    Same fault. New update bricks your website. Use WordPress Tools on your host control panel and deactivate this plugin from there to regain your site.

    Is there a roll-back to the previous version available?

    Thread Starter pmark

    (@pmark)

    Update. They silently replaced the files. Delete the plugin and install it again and it should work. So far so good but I lost all the work I did. I will have to set up everything again.

    markfreestone

    (@markfreestone)

    Thanks for the update Mark.

    Hi There,

    We apologize for your inconvenience. The mentionable issue has been resolved with the latest version of the plugin. Please updates the version and check it on your own as well. Hopefully, everything is going well.

    Thanks for your endurance.

Viewing 4 replies - 1 through 4 (of 4 total)
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