Error messages on frontend before making an offer

  • When I open any product, I get 3 notification messages:
    1. Select product options above before making new offer
    2. Offer Sent! Your offer has been received and will be processed as soon as possible.
    3. Error: There was an error sending your offer, please try again. If this problem persists, please contact us.

    So this occurs before I want to make an offer.

    Please note that I have PHP 7.1 on my website and no caching plugin activated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    I’m so sorry for the delay in response here.
    After looking at your site, I saw that there is a JS error on your site which could be the reason that jquery may be behaving little weird. We’re sorry that you’re having trouble – Please try the following debug steps:

    1. Disable all plugins with the exception of WooCommerce and Offer for WooCommerce, and determine whether or not the issue is still occurring
    2. Re-enable additional plugins one by one, testing after each add-on is enabled, in order to find the culprit

    If, after disabling all additional plugins, you are still seeing the same issue, then switch to basic twenty theme with both WooCommerce and Offer for WooCommerce enabled and then check once again.

    Please follow these steps and let us know your results.

    Thank you!

    Thread Starter pawndeluxe

    (@pawndeluxe)

    Hi, I’ve checked and when I switch to Twenty Nineteen theme I get no errors. Any suggestions on how to fix the conflict with Shopkeeper theme which is the main theme on my website?

    Hi @pawndeluxe,

    Please check your support ticket, you have been replied.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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