Hello,
Can you please confirm are you using a Table linked from a source Excel file;
Or are you importing the file to make an editable Table?
If you are using a linked Table via our Free/Lite Plugin version, can you confirm does your Excel have any Formulas or Merged Cells?
If so, Excel can’t be used in our Plugin if you have formulas on it or merged cells.
If you need to use formulas on a Sheet, the only way we have is with the premium Plugin for Google Sheets with Formulas, but we are unable to discuss any details here, since this Forum is only for the Lite/free Plugin Support.
If you are trying to import the file for an editable table – that means you have the premium Plugin version, which also prevents us from going in more details here.
If that is the case, please open a ticket on our?main Support platform here,
and one of our Agents will respond as quickly as possible.
If you don’t have a licence (or if it expired), please open a pre-purchase ticket which doesn’t require a purchase code.
Premium products are not supported in these forums, as per this comment by www.remarpro.com moderators.
If you are using our Free/Lite Plugin version and you don’t have formulas or merged cells, you can send us the Excel file here so we can inspect it and try to reproduce that error.
If the file doesn’t have any sensitive data, you can upload to weTransfer and send a download link here.
But if the file has sensitive data, you can still open a pre-purchase ticket on our Main support, then explain the issue and send them the file there on a private message, they will follow up and help you isolate the issue.
Kind regards.
