error message with an orange border

  • Resolved federaldesgn

    (@federaldesign)


    5 years, 3 months ago

    Hi !
    I have installed CF7 a few years ago, and worked well. But sudainly, the form put the admin email or an registered user in spam. it is very annoying !

    I have read this article and this one and my email is in the spam trash of Flamingo,

    I don’t understand how to fix this problem. Please help me ! Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    FAQ > Why do I get an error message with an orange border?

    Thread Starter federaldesgn

    (@federaldesign)

    This tutorial is incomprehensible !!!!

    Your site appears to be in Maintenance Mode (Notre site en cours de maintenance), so I was unable to look at your form to give you any realistically practical guidance.

    Without that my guess is that you have used reCAPTCHA v2 previously & not setup reCAPTCHA v3 registration since CF7 5.1.+ updated to reCAPTCHA v3 some time ago.

    The orange error border can indicate reCAPTCHA v3 is not working correctly on your site (there can be other reasons).

    You may see this error if you’ve:

    • previously used reCAPTCHA v2 with CF7
    • updated to CF7 5.1.1 or newer and
    • not changed your previous reCAPTCHA v2 keys to reCAPTCHA v3 keys at Contact > Integration.

    The API keys for reCAPTCHA v2 don’t work with the reCAPTCHA v3 API.

    Thread Starter federaldesgn

    (@federaldesign)

    Okay, ty for theses details, I used the recaptcha V3 and I had tried without recaptcha and the same problem..
    I have create a new Google recaptcha account for this domain with new v3 keys : same problem..

    I can send you the support access to my wordpress admin if is it possible for u. I sent u theses by email ?

    • This reply was modified 5 years, 3 months ago by federaldesgn.
    • This reply was modified 5 years, 3 months ago by federaldesgn.

    NOTE: All support in www.remarpro.com can only use publicly accessible links for a number of very good reasons.

    If you’ve registered correctly for reCAPTCHA v3 (by following the instructions at reCAPTCHA v3) & it’s working, you should now see the reCAPTCHA Privacy badge displayed at the bottom of every page on your site (not just the pages where you’ve got CF7 forms).

    recaptchaV3-privacy-icon.png

    If the reCAPTCHA badge is not showing, this shows that reCAPTCHA v3 is not working on your site.

    Thread Starter federaldesgn

    (@federaldesign)

    Hi, thank you for your help but I repeat to you that this errors occurs even if without the [recaptcha] filed in the form configuration..

    • This reply was modified 5 years, 3 months ago by federaldesgn.
    Thread Starter federaldesgn

    (@federaldesign)

    I have created a new form with no recaptcha, and there is the orange message again : https://aigp-solutions.com/test-form/

    The domain has changed few weeks ago (apport-solutions.com to aigp-solutions.com), it is a possible reason for this error ?

    Thread Starter federaldesgn

    (@federaldesign)

    I have tested with another form plugin on my website, there is any reception problem. I don’t understand why the CF7 and recaptcha v3 doesnt work anymore suddenly……….

    The captcha v3 is a bull***t. If you don’t help me, I think i will install another plugin. I’m sorry. Please I’m waiting for you

    Thread Starter federaldesgn

    (@federaldesign)

    Hi,
    I come back because I have tested the existing forms in 2 site of mine, and suddenly, it’s impossible to send message !

    https://www.aigp-ingenierie.com/contact/
    https://aigp-solutions.com/contact/

    One site eventualy, but 2 for the same problem without touching anything…
    Maybe your plugin maj is broken ?

    What can I tell to my clients ? ;/

Viewing 9 replies - 1 through 9 (of 9 total)
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