Error Message while saving template

  • Hi there

    I have tried to use your plugin, but when I save a template, I get the following error message.
    Luckily I first tested it on my staging website.
    I am using PHP 8.1.30, WordPress 6.6.2, Avada 7.11.11 and WooCommerce 9.3.3

    Fatal error: Uncaught TypeError: array_walk_recursive(): Argument #1 ($array) must be of type array, null given in /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-content/plugins/email-template-customizer-for-woo/includes/init.php:320 Stack trace: #0 /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-content/plugins/email-template-customizer-for-woo/includes/init.php(320): array_walk_recursive() #1 /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-includes/class-wp-hook.php(324): VIWEC\INC\Init->admin_enqueue() #2 /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-admin/admin-header.php(118): do_action() #5 /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-admin/edit-form-advanced.php(425): require_once(‘…’) #6 /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-admin/post.php(206): require(‘…’) #7 {main} thrown in /var/www/vhosts/staging.briefmarken.world/httpdocs/wp-content/plugins/email-template-customizer-for-woo/includes/init.php on line 320

    Thanks and best regards
    Frank Uray

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi Frank,

    Thank you for reaching out to us.

    Can you please try again with this dev version 1.2.8.1: https://drive.google.com/file/d/1x-clmcVZMAS9GTBLaU4qRMyoD6BFb_bS/view?usp=sharing

    Please let me know if any issue persists.

    Best regards.

    Plugin Support angelagrey

    (@angelagrey)

    The error indicates that unsupported content was entered into editor/input fields, which disrupted the data structure (only the pro version provides full support – for example, in the old free version, entering a sentence with quotation marks (“) would corrupt the data upon saving).

    Starting from version 1.2.9.1, it’s compatible with PHP in cases of corrupted data and can automatically change " to ' when needed. However, since the data isn’t supported, only a blank email will be displayed. In this case, I’m afraid users will need to recreate the email content from scratch

    Thread Starter frank.uray

    (@frankuray)

    Hi there, just to tell you, the error also appears when I just save eMail template without changing anything.

    Best regards, Frank

    Plugin Support angelagrey

    (@angelagrey)

    Hi Frank,

    Can you please try this dev plugin version 1.2.9.2: https://drive.google.com/file/d/1vsfpDcYF8qFwngrlTDNlzE0-k2LuNiPQ/view?usp=sharing

    Any template which becomes empty after saving, please recreate the email template content and save it again.

    For cases when you click add new >> select a default template >> save or click edit >> save – no changes: If the issue persists even when you tried the dev file above, please contact us on this Support Forum by opening a ticket.

Viewing 4 replies - 1 through 4 (of 4 total)
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