error message while adding new members

  • Resolved will2016

    (@will2016)


    8 years ago

    Hello,

    First of all, I am in the middle of starting all this up on a new site so please excuse the multiple questions. I’m sure I will settle in shortly.

    When entering a new member I get the following error message after the browser takes a long time to process:

    “The page you are looking for is temporarily unavailable.
    Please try again later.
    30d048b4c6fc67c4fe59256efcd78c19 4ace567b536968377d73952df448f185 7d472e1aa83634efb3e4a784e55aa49a”

    However, the data does get entered into the membership list. I also get this same error when filling out my FSCF, yet that order also goes through.

    I’m just trying to track down the source, since at this point I don’t know if it is a WP database issue, a 1&1 server issue, or a plug-in issue.

    I am using the latest google chrome release. I am on a 1and1.com shared hosting service. I have the latest version of simple membership as well. I am not having issues with slow downs or error messages anywhere else, only when submitting data through the wp plugin.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter will2016

    (@will2016)

    Update:

    I called my web provider. The only thing they found was that the version of php was “outdated” (it was 5.6), and so it was updated to php 7.0. They don’t do any coding there, so they have no idea what could be causing this.

    Still, the same issue exists. Upon submit, the page spins and spins and won’t load for over 3 minutes, then it loads the above error.

    I also wanted to note that when I go back into the membership list to change the new members from “pending” to “active” those changes are handled instantly, no error, no delay.

    I hope someone has experienced this before. I don’t know what to do.

    Thread Starter will2016

    (@will2016)

    Another edit. A good one

    I went in and deactivated several plugins that I was not using. I had recently downloaded WP-MAIL-SMTP, that may have been the one.

    So I will mark this as resolved. Learned something. Check your plug ins for conflict FIRST before posting.

    Thanks for posting this:

    Test for Plugin and Theme Conflict

    • This reply was modified 8 years ago by will2016.
    Plugin Support mbrsolution

    (@mbrsolution)

    I am glad to know that you have resolved your issue. Well done ??

    Enjoy the plugin

Viewing 3 replies - 1 through 3 (of 3 total)
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