Error message when viewing site on cell phones

  • Resolved maribellakes

    (@maribellakes)


    10 years, 7 months ago

    I am using the Sugar and Spice theme for my 2 websites.
    walksinthewindphotography.com and walksinthewindphotographyblog.com

    The site walksinthewindphotography.com is the one I’m not able to view on my cell phone’s (Iphone and windows…etc). However I am able to view it on my Ipad.

    Iphone error message: Not Found, the requested URL/mobile/index.html was not found on this server.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request
    Apache Server at walksinthewindphotography.com Port 80

    Windows phone error message: The page you’re looking for may have been removed, renamed, or is temporarily unavailable.
    Error. HTTP 404 file not found

    I can’t seem to see any differences between both site. Not sure if it’s the way I have the theme set up or if something is wrong with my files on bluehost.

    Hopefully someone can help

    Thank you,
    Maribel

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter maribellakes

    (@maribellakes)

    I just solved my problem!

    It turned out to be an issue with my file on bluehost. The file that caused the issue was the .htaccess

    The file had a lot of codes that were not suppose to be there, codes from when I first tried using a weebly site.

    I deleted everything but # BEGIN WordPress# END WordPress and it solved my problem.

    Yay!!!

    Hey there,

    I just took a look on my iPhone 5 and I can access the site perfectly fine.

    https://monosnap.com/image/ScAI2cmNoO5JAJV5gruiaDZgnmzmWw

    Did you get this fixed up?

    Take care.

    Ah it’s ok I see you solved it whilst I was looking ??

    Great stuff!

    Thread Starter maribellakes

    (@maribellakes)

    Hi Timothy Bowers,
    Thank you for checking and trying to help me so quickly ??

    You know how it is, the minute you ask for help you usually end up figuring out the answer yourself! =D

    Thanks again,
    Maribel

Viewing 4 replies - 1 through 4 (of 4 total)
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