Error message when sending form

FAQ > After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?

Takayuki-san,

I also get the red error message when trying to send the email.

This error only occured after updating to the newest version of contact form 7 and also to wordpress 4.6 this morning

It worked fine for months before under the previous versions of cf7 and wp.

Can you please check.
This seems to be an issue with on plugin/wp side and not on the user setup side.

Arigat?!

Dominik

Hello @tonicarticomunicacio,

Please check the name of your form tags: “Marca del artículo”, “Talla”, and “Nombre del producto/ descripción” are using the same form tag name (“your-subject”).

Please try updating your code in the Form tab:

<label> Tu nombre
  [text* your-name] </label>

<label> Tu correo electrónico
  [email* your-email] </label>

<label> Marca del artículo
  [text* your-product-brand] </label>

<label> Talla
  [text* your-product-size] </label>

<label> Nombre del producto/ descripción
  [text* your-product-name] </label>

<label> ?Quieres decirnos algo más? (opcional)
  [textarea your-message] </label>

<label> Puedes insertar una foto (opcional)
  [file Insertaunafoto] </label>

[submit "Enviar"]

Don’t forget to update the name of the mail tags in your form Mail tab. Please read How tags work to learn more (it’s also a Spanish translation available: Cómo funcionan las etiquetas).

Hope this help you.

Best regards,
Yordan.