error message when resetting password

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  • Thread Starter Jai

    (@msjaiinc)

    i was able to get another page connected to your plugin to say that it has sent the email but no email was received.

    it says: Check your e-mail for the confirmation link.

    but i didn’t get any email after trying 4 times.

    Hi,

    Did you try to deactivate all other plugins and use a default WordPress theme? Maybe there is a theme/plugin conflict.

    Also can you send / receive email from your domain? Did you check the spam folder? If you register a user using the default WordPress Registration form, the notification is sent?

    Best regards,

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