Error message when proceeding to checkout

  • Resolved czfiretoss

    (@czfiretoss)


    2 years, 7 months ago

    Hello there!

    I’m having a little trouble with the plugin. It was working normally until last week when the following message started appearing when someone tries to checkout with the products that have the Local Pickup option: “There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out.”

    Is there anyway to fix this?

    I tried to deactivate the plugin but I have too many orders with the custom pickup status from the plugin and I’m afraid I would mess them up if I did it.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Zorem

    (@zorem)

    Hi @czfiretoss,

    Please give more details of the issue. and also, you can send screenshots OR record videos of the issues.

    Thanks ??

    Thread Starter czfiretoss

    (@czfiretoss)

    Hi!

    Here is a screenshot of my checkout page: https://ibb.co/1dzjkdB

    I don’t know exactly how can I give you more details. Everything was working normally until last week, when I added restrictions on Woocommerce for people from Alaska and Hawaii. I already tried deleting the restrictions but that message keeps appearing. The products that have the Local Pickup option are Smoke Bombs and Sparklers and I know the problem is the Local Pickup option since the free shipping option and the normal shipping rate don’t cause this message to appear.

    Is there anyway you can help me?

    Plugin Author Zorem

    (@zorem)

    Hi @czfiretoss,
    We can’t replicate any issue. maybe it’s a conflict with other plugins, try to deactivate all plugins except ALP and WooCommerce and check it again.
    And, let me know if you need more help.

    Thanks ??

Viewing 3 replies - 1 through 3 (of 3 total)
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