Error message when editing settings

  • Resolved eddiehamasaki

    (@eddiehamasaki)


    1 month, 1 week ago

    Hello,
    First off I would like to say thank you for making the plugin. It works very well and does exactly what it should.
    I have not bumped into any issues yet until today.
    The settings page is now giving an error message “Error updating settings” every time when editing settings and I do not know how to resolve this. This does mean however that I am no longer able to edit the settings.
    Is there any way to fix this?
    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author thesiim

    (@thesiim)

    Hey
    Do you have access to server error logs? It might give a clue why its happening.

    Plugin Author thesiim

    (@thesiim)

    Also what settings are you trying to edit? Does it save fine when just clicking save without making any changes?

    Thread Starter eddiehamasaki

    (@eddiehamasaki)

    Hello,
    Thank you for your fast reply!
    Looking at the logs we dont really see anything that makes it look like its a seatreg error

    I have however found the issue, I had HTML in the email template (Which didnt work) but I didnt remove it yet
    At first the saving of the settings went fine with the HTML in it but the plugin added a lot of symbols in the HTML which caused the error to pop up
    Removing everything from the email template form made the error go away
    It was probably something simple like too many characters or something
    Thank you!

    Plugin Author thesiim

    (@thesiim)

    Thank you for sharing your findings. Will create a ticket to prevent this issue from occurring in the future.

Viewing 4 replies - 1 through 4 (of 4 total)
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