Error message when attempting setup wizard

  • Resolved Ray Gulick

    (@raygulick)


    3 months, 3 weeks ago

    Getting the following message: Sorry, you are not allowed to access this page.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Ray!

    Thank you for bringing this issue to our attention.

    We want to inform you that we have removed the setup wizard. There is no need for concern; you encountered it once after the initial installation, but it will not reappear. We’ve fixed this issue, so the setup wizard won’t be shown even after a fresh installation and activation following the next release.

    If you need any kind of assistance, please don’t hesitate to reach out to us.

    Thank you!

    Thread Starter Ray Gulick

    (@raygulick)

    Not seeing an update…

    Hi @raygulick

    We’d like to let you know that we’ve released a new version of ThumbPress 5.5 where this issue has been resolved. Could you kindly update the plugin to the latest version and check if everything is working fine?

    Please don’t forget to take a backup of the site before updating the plugin.

    If you face any issues, please do not hesitate to let us know.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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