• Resolved arbaazsha

    (@arbaazsha)


    After Installing the Plugin, I am not able to connect to wordpress account. It gives me the following error:

    Invalid request, please go back and try again.
    Error Code: invalid_request
    Error Message: The required “scope” parameter is malformed.

    The URL shown is of jetpack. Please note I do not have Jetpack installed
    I also spoke to hosting provider and since it was a ‘Scope’ error we tried the following:

    1. Enabled xmlrpc access on the application
    2. Disabled Bot Protection
    3. Disabled Caching and Security plugins

    But still the problem persists.

    Kindly check this video for demo https://www.loom.com/share/ad42c4de8eaf407d92b8508fcac55329

    Regards.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @arbaazsha,

    Thank you for reaching out!

    The connection to WordPress.com is managed by Jetpack. Although the Jetpack plugin itself is not required, one workaround you can try is to install the plugin and initiate the connection through it. Now, when you return to the setup process, you should see your account already connected to WordPress.com.

    If that doesn’t help, kindly provide a copy of your site’s System Status. You can find it by navigating to WooCommerce > Status, selecting “Get system report,” and then clicking “Copy for support.” Please paste the copied report here in your response.

    Let us know how it goes!

Viewing 1 replies (of 1 total)
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