Error Message The Mashery account associated with this request is over its rate

  • Resolved username28

    (@username28)


    2 years, 9 months ago

    My site hasn’t technically launched but will be launching in the next day or 2. When testing out my forms, constant contact gives error API.INFO: ConstantContact_API::get_lists:229 – mashery.not.authorized.over.ratelimit – The Mashery account associated with this request is over its rate limit quota. [] [] . Based on my research this error would only generate if traffic is heavy for that particular form. In my case I don’t have any traffic yet. The Constant Contact Plugin Error Log shows hundreds of the same above mentioned error entries. I see others having the same issue and wanted to know what’s going on. Can it be possible that all of us have the same integration and one of them is causing the trip. In my case I use both wpforms and mailoptin. Thank you.

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  • Plugin Author Constant Contact

    (@constantcontact)

    I have nudged the people I reached out to regarding this topic but have yet to hear back. Hopefully soon.

    If you want, we can help test the forms in question and see if it’s for sure not sending information in, or if by chance it still kind of works. Just provide a permalink for where the form is found at and we can submit to it.

    Plugin Author Constant Contact

    (@constantcontact)

    I have been told that the rate limits should have been increased as of Friday afternoon. Can you confirm if you’re still seeing these errors since then?

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