Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello.
    Apologies for replying so late to your query.
    We have never seen an error like this, and are not able to reproduce it on any of our Charts.
    It seems to be a specific issue on your site.

    In order to help you further, a more detailed inspection is needed.
    Can you?please open a ticket on our?main Support platform here?and one of our Agents will respond as quickly as possible?

    If you don’t have an active licence, you can open a ticket in the “Pre-Purchase” section, 

    or simply click on this link; that way, it will not ask you for the Premium code.

    Thank you for understanding.

    Thread Starter ruen06

    (@ruen06)

    Thank you for your response. We discovered that it is because we were putting your graph together with graph from other plugin. Your plugin work well on its own.
    (No offense. We are just testing the graph plugins available on WordPress.)

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello.
    That is absolutely OK, no offence taken, we can completely understand that you are testing different plugins in order to find which one will be the best for your use-case.
    Please don’t hesitate to reach out to us if you have any other questions about our plugin.
    Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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