error message setting ai

  • Resolved dlandri

    (@dlandri)


    6 years, 1 month ago

    Trying to save settings with api key after updating to latest version I get the following message?

    2019-02-16 12:14:40: Error occured while automatically gettings access key. Error: SERVER_ERROR NO: 5 MSG: Internal API error.

    2019-02-16 12:17:07: Error occured while API key validating. Error: SERVER_ERROR NO: 5 MSG: Internal API error.

    Is there a solution to this?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your request.

    Most likely there are some server issues. We working on this.

    Could you retry within 1-2 hours?

    Best regards

    Plugin Support sergecleantalk

    (@sergecleantalk)

    We’ve fixed this issue. Please check.

    Best regards

    When I open my wordpress admin page I get a big:

    Something went wrong! Error: “SERVER_ERROR NO: 5 MSG: Internal API error.”.Please, visit your dashboard.

    In place of the CleanTalk stats.

    Plugin Support amagsumov

    (@amagsumov)

    Hello, @linnetlong

    We have fixed the issue. Please, check.

    If the problem persists, re-save the access key.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘error message setting ai’ is closed to new replies.