Error message re: cache, hash

  • Resolved JKEngineer

    (@jkengineer)


    3 years, 4 months ago

    I copied a tabular block from a development site and pasted it into the production site. I also tried editing the text of the Add to Cart buttons, for example changing 2018 to 2021 in the product name.

    Initially, I got one or two instances of a nonce error message. I then got repeated errors citing cache-related issues, possible changes to the button, hash violations. I looked at the page source and see that each shortcode includes 2 hash codes. The ones that I either edited, or even put in fully by hand, had different hash values than the originals. The problem persisted with the caching plugin disabled.

    Some buttons worked (generally the unedited ones, but also some of the edited ones), most did not.

    I copied the page source code for the buttons to Notepad++ and compared them. I did not see anything to flag as causing the error.

    I did see discussions on this support forum about versions of PHP (I have 7.4), interference from other plugins, and doubled spaces, etc.

    I finally ended up checking “Disable Price Check” for Add to Cart in Dashboard>SimpleCart>Settings in WordPress. I do not think that the Product Names I used are complex, which is what this option is labeled for. That worked. I am concerned, however, about whether that is safe or wise. Please comment.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    I finally ended up checking “Disable Price Check” for Add to Cart in Dashboard>SimpleCart>Settings in WordPress. I do not think that the Product Names I used are complex, which is what this option is labeled for. That worked. I am concerned, however, about whether that is safe or wise. Please comment.

    Yes, this feature is safe to use. This feature was added to the plugin because we added more validation to the plugin which can cause issues with some special characters in the product name.

    Kind regards.

    Thread Starter JKEngineer

    (@jkengineer)

    Thank you.
    I’m glad it’s safe.
    I do not have any special characters in the product name. What else could have been causing the problems?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share an example of a product name you are currently using?

    Thank you.

    Thread Starter JKEngineer

    (@jkengineer)

    Sorry to not respond immediately. The server went into an error state and I can’t access the site. It’s been that way almost all day. I will share some of the product names as soon as possible.

    Thread Starter JKEngineer

    (@jkengineer)

    Back in business. Here are some product names:
    name=”JRNL Cover B&W 2021″
    name=”JRNL Full B&W 2021″
    name=”JRNL Quarter Color 2021″

    These are very typical of the ones I used.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, the names you shared above can cause this issue especially the & and ].

    Thank you.

    Thread Starter JKEngineer

    (@jkengineer)

    OK, thanks.
    I will stop using the &. I did not use any square brackets (]). That’s a capital J.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Error message re: cache, hash’ is closed to new replies.