Error message “Please provide a valid email”

  • Resolved suqarco

    (@suqarco)


    1 year, 6 months ago

    The subscribe form at the bottom of my website doesn’t seem to work. It always returns with an error message saying: Please provide a valid email address.

    When I went to check the log it just says: INFO:?Form 1632 > Submitted with errors: invalid_email

    It had previously had other errors but I accidently emptied it when I checked a few items e.g. updated the API key, checked/renewed the subscriber list. Can you please help?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Lap

    (@lapzor)

    The email field is missing name attribute. It should have

    <input name=”EMAIL” …. in the code.

    You can add that part manually, or remove the field and insert it again with the button above the form builder.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter suqarco

    (@suqarco)

    Brilliant, thanks very much – that worked!

Viewing 2 replies - 1 through 2 (of 2 total)
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