Error Message: Page you are looking for is currently unavailable.

  • *I searched for this first on the forum and couldn’t find anything so I apologize if it’s a repeat.

    At the moment I cannot even log into the site because of it… I was right in the middle of working on it when it happened this time…it happened yesterday also but later I was able to get back in, now today again.

    For last 2 days having this reoccurring error message:

    An error occurred.

    Sorry, the page you are looking for is currently unavailable.
    Please try again later.

    If you are the system administrator of this resource then you should check the error log for details.

    Faithfully yours, OpenResty.

    How do I check the error log file??

    **Any help appreciated!!

    • This topic was modified 7 years, 9 months ago by fourwhitesocks. Reason: make more clear
Viewing 11 replies - 1 through 11 (of 11 total)

  • Error log file should be in wp-content.

    Thread Starter fourwhitesocks

    (@fourwhitesocks)

    Ok thank you yep just figured out all of that debugging.

    Debug file keeps saying: (some stuff ‘xxed’ out):

    PHP Warning: mysql_connect() [function.mysql-connect]: User xxxx already has more than ‘max_user_connections’ active connections in /data/25/XXXXXXX/user/XXXXX/htdocs/wordpress/wp-includes/wp-db.php on line XXXX

    ** I DID have (switched it back just now) my wp-config file in directory above for security but just moved it back, been there for years until just now FYI

    – Anyway that’s the PHP warning in the debug.log

    Should I now turn the debug back to false now?

    Try asking your host provider to increase the value for max_user_connections.
    Yes, you can turn it off now.

    Thread Starter fourwhitesocks

    (@fourwhitesocks)

    Ok but there should be only 1 user using the system… is this indication that there are others that aren’t supposed to be USING it in there accessing it??(I would say that’s funny but it’s not). Like an indication of a brute force attack or something bad like that??

    I’m not understanding is ‘user count’ something to do with the database or with WordPress admin??

    I APPRECIATE your responses !

    There is only one user using the system, the max_user_connections is the limit of simultaneous connections by that user. It must be that your script is opening mysql connections, but isn’t closing them and you get the error when the limit is reached.

    Thread Starter fourwhitesocks

    (@fourwhitesocks)

    Thank you ??

    Oh ok so maybe if I had my laptop logged in and my pc… could that affect it also? I don’t do this but I’m trying to understand; that would be simultaneous connections by same user…. ??

    I will ask my host provider to increase the value for max_user_connections anyway.

    Basically when someone is trying to access your website your script runs a connection to your database to get all the necessary data. If you have a lot of users trying to load it at the same time and reach the limit of database connections it shows you the error.

    Thread Starter fourwhitesocks

    (@fourwhitesocks)

    Could it also be like brute force attacks causing it ?

    It could be, I suggest you to install a plugin which limits the number of login attempts just to be safe.

    Thread Starter fourwhitesocks

    (@fourwhitesocks)

    Oh I have one of those ;-), that part is covered!

    Hi there – Were you able to ever resolve this issue with your host? I am getting the same message when trying to load my website. I am using a shared network solutions hosting option, i’ve disabled plugins/themes and still get the message. They have been “working on a ticket” but I haven’t received any update yet…very frustrating.

    Any idea what I need to do? Thanks for any updates.

Viewing 11 replies - 1 through 11 (of 11 total)
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