Error Message on Submission

  • Resolved tobyauyeung

    (@tobyauyeung)


    1 year, 1 month ago

    Hi

    When submit form with everything filled in correctly, there’s an error message of “There was an error trying to send your message. Please try again later”

    Note this message should only occur when the form submission message fail to send. However, we put in test submissions and in the back end, all the submission is recorded so the message has been successfully sent. So why the error message?

    Can you please check?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter tobyauyeung

    (@tobyauyeung)

    One thing to add up, on the other forms too, for example https://dilworth.co.nz/aa_members/,

    Everything is captured when submission but no message when click the submit button.

    In the form setting, I have put “Thank you for your message. It has been sent.” for successful submission but nothing is showing

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Which version of WordPress and which version of the Contact Form 7 plugin do you use on the site?

    I have he same problem.

    The form data is registered when clicking the submit button, but the error message appears:
    There was an error trying to send your message. Please try again later.

    I have verified all the email information and form configuration and everything is correct

    This is the form where I have the problem
    https://ecyd.es/orden-sepa-fresnos-chicos/

Viewing 3 replies - 1 through 3 (of 3 total)
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