Error message on front page

  • Resolved michael walker

    (@michael-walker)


    6 years, 7 months ago

    I’m using version 1.4.16 of your plug-in to display a gallery. Up till quite recently – sorry I can’t be more specific – this worked fine. But I now have the following message appearing on my page:

    Notice: Undefined index: show_album_name in /web1/user23614/website/wp-content/plugins/photo-gallery/frontend/controllers/BWGControllerAlbum_extended_preview.php on line 26

    Notice: Undefined index: show_album_name in /web1/user23614/website/wp-content/plugins/photo-gallery/frontend/views/BWGViewAlbum_extended_preview.php on line 250

    The gallery itself does display underneath these messages.

    (the lines referred to both say: ” if ($params[‘show_album_name’]) { ” ). Can you help me resolve this, please?

    TIA

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    We need to have a closer look at the described issue.
    Please contact our support team using the following email address[email protected]
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

    Thread Starter michael walker

    (@michael-walker)

    I did send an email as requested, but I haven’t heard anything back. Just wondering if there has been any progress?

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hey Michael,

    Unfortunately, it appears that we did not receive your email. Could you please re-send it and mention the link to this forum thread in its content?

    Also, our development team suggested, that this can be a conflict with another plugin.

    Please troubleshoot the issue by deactivating other plugins one by one and testing your gallery each time. This way you will detect the plugin that causes the conflict.

    Let us know if you find out anything.
    Thanks! Have a good day!

Viewing 3 replies - 1 through 3 (of 3 total)
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