Error message not shown when using Tab-key.

  • Resolved schleckel

    (@schleckel)


    7 years, 9 months ago

    Hello.

    Nice plugin :o)

    Works like a charm, when users use mouse to go from one field to another.
    But when users use Tab-key as shortcut, there’s no error message and field still have “non valid input” visible.

    Please advise.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Daman Jeet

    (@djeet)

    Hi @schleckel,

    Glad you liked our plugin.

    We show the error message to any field on mouse out as well as while using tab-key.

    You can see this working here https://demo.formsoptimizer.com/.

    But if in case it’s not working on your end we need to troubleshoot further.

    Could you provide a working URL where I can experience the issue live?

    Thanks.
    D.Jeet

    Thread Starter schleckel

    (@schleckel)

    Hi D.Jeet.

    Please use: https://smiledesigns.almostthere.io/wip

    Scroll down and find the formular.
    The issue persists when using tab-key.

    Let me know if I should make a screencast of what we’re experiencing.

    Thank you.

    Plugin Author Daman Jeet

    (@djeet)

    Hi @schleckel,

    Thanks for the working URL.

    I looked into the issue and found that there exist two instances of the same Gravity Form (same ID).

    Real Time Validation For Gravity Forms is “not” yet compatible with the multiple instances for the same Form.

    Solution: You need to create two different forms, enable Real Real Time Validation & configure validations for each form and call them on your page as you want.

    Also, there exist tab-index issue also when you call two or more forms at one page.
    Here is the Gravity Form doc to handle this. https://www.gravityhelp.com/documentation/article/set-tabindex/

    Hope It will work.

    Thanks,
    D.Jeet

    Thread Starter schleckel

    (@schleckel)

    Hi Jeet.
    Sorry for the late reply.

    Please note that the two forms are NOT with the same ID.
    One is id=1, the other id=7).

    Please review again and let me know what you see.

    Thread Starter schleckel

    (@schleckel)

    Followup.

    I think I got it fixed.
    You can close this ticket – I’ll open a new one if I encounter new issues :o)

Viewing 5 replies - 1 through 5 (of 5 total)
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