Error message not shown

  • Hi

    Users doesn’t get the error message shown on the page if typing a wrong password.

    What could be wrong?

    [ppwp passwords=”…hidden…” headline=”Log ind” label=”” placeholder=”Password” description=”Indtast password for at hente materiale.” button=”Log ind” error_msg=”Forkert password. Pr?v igen …” whitelisted_roles=”administrator, editor”]

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author BWPS Team

    (@buildwps)

    Hello @hassenkam,

    Thank you for reaching out to us.

    We have tested this on our end and the submit button keeps loading after entering the wrong password.

    If the submit button keeps loading after you enter the password in partial content protection (PCP) form, it might be due to?No ‘Access-Control-Allow-Origin’ header?issue. It happens when your site is HTTPS but you unlock the content in HTTP page.

    To fix it, all you need to do is to?redirect the HTTP to HTTPS?automatically.

    Please check and let us know if it works.

    Thread Starter hassenkam

    (@hassenkam)

    @buildwps

    Well, I already use Really Simple Security (previously Really SImple SSL) to redirect to HTTPS, so shouldn’t it work then?

    Or can you tell me exactly what else to do?

    Thank you

    Plugin Author BWPS Team

    (@buildwps)

    Hi @hassenkam ,

    Thank you for the information.

    Could you please help test protecting a page/post then use a password and checking if it works?

    Additionally, could you share with us the hosting server and cache server you are using? Could you also help exclude the protected page (https://www.videnskabsklubben.dk/download-materiale-kontaktpersoner/) from the cache please?

    Awaiting your reply.

    Thread Starter hassenkam

    (@hassenkam)

    @buildwps

    it works fine, when using correct password, but gets stuck on loading with no message with wrong password.

    I had previously tried to deactivate all caching on the entire site, but that didn’t help anything.

    Plugin Author BWPS Team

    (@buildwps)

    Hi @hassenkam ,

    Could you help to contact us via our Contact Form to get the modified version and install it then check if it fix the issue please?

    Note: please back up your site before installing our modified version.

    Awaiting your reply.

    Thread Starter hassenkam

    (@hassenkam)

    @buildwps

    Thanks, I’ve send a message there.

    Thread Starter hassenkam

    (@hassenkam)

    @buildwps

    Where, I don’t see any message?

Viewing 7 replies - 1 through 7 (of 7 total)
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