Error message instead of blocks showing in editor

  • Resolved frippydipp

    (@frippydipp)


    1 year, 8 months ago

    Instead of seeing the blocks I have created (that I used to be able to see), I suddenly got the error message “This block has encountered an error and cannot be previewed.” showing in a white box where the block should be. I have tried deactivating and even uninstalling plugins but it doesn’t make any difference. I am using the Zeever theme (latest version). I have the WordPress version 6.2.2.

    I hope that someone can help??!

    • This topic was modified 1 year, 8 months ago by frippydipp.
Viewing 15 replies - 1 through 15 (of 19 total)
  • Thread Starter frippydipp

    (@frippydipp)

    I noticed now that when I refresh the page the blocks appear for like half a second but then get exchanged for the white boxes with the text ?“This block has encountered an error and cannot be previewed.”

    Plugin Author Jegstudio

    (@jegstudio)

    hi @merinomd9 we have some problem with our server but its already fixed right now. you can try it again.

    Thank you

    ea

    (@eaglobalpropertiesllc)

    same here

    this has been going on for weeks and it’s frustrating

    Plugin Author Agung Bayu

    (@agungjegstudio)

    hi ea, this issue has been fixed. you can try it now.

    Thank you

    Thread Starter frippydipp

    (@frippydipp)

    @agungjegstudio @jegstudio , thanks for looking at this problem. The problem is very much still there though. I could provide a screen dump but don’t get how to do that here.

    • This reply was modified 1 year, 8 months ago by frippydipp.
    • This reply was modified 1 year, 8 months ago by frippydipp.
    Pradnya

    (@pradnyajegstudio)

    Hi @frippydipp,

    Could you copy the system status in Dashboard > Gutenverse > System Status?

    Thank you.

    Thread Starter frippydipp

    (@frippydipp)

    Sure:

    THEME INFO

Theme Name : Zeever
    Theme Version : 1.1.0 WordPress Environment

Home URL : https://codo.net/
    Site URL : https://codo.net
    Login URL : https://codo.net/wp-login.php
    WP Version : 6.2.2
    WP Multisite : -
    WP Debug Mode : Disabled
    PHP Memory Limit : 512M
    WP Memory Limit : 512M
    WP Language : en_US
    WP Upload Directory : ?
    Number of Category : 6
    Number of Tag : 0 Server Environment

Server Info : Apache
    PHP Version : 7.4.33
    PHP Post Max Size : 512M
    PHP Time Limit : 600
    PHP Max Input Vars : 10000
    SUHOSIN Installed : -
    WP Remote Get : ?
    PHP Image library installed : ?
    PHP GD library installed : ?
    PHP GD WebP supported : ?
    PHP fileinfo library installed : ?
    CURL Installed : ? Active Plugins

Astra Widgets : by Brainstorm Force - 1.2.12
    Backup Migration : by Migrate - 1.2.9
    Bordered Blocks : by Senff - 1.1.2
    Duplicate Page : by mndpsingh287 - 4.5.2
    EditorsKit : by Munir Kamal - 1.34.9
    Gutenverse : by Jegstudio - 1.8.6
    Thread Starter frippydipp

    (@frippydipp)

    @pradnyajegstudio, is there anything in the system status that looks not okay? Thanks!

    Plugin Author Agung Bayu

    (@agungjegstudio)

    hi @frippydipp can you also provide code of your editor where the problem happened. to get the code, go to top right of your page, and click code editor. and please copy the content right here.

    https://ibb.co/128553J

    Thank you

    Thread Starter frippydipp

    (@frippydipp)

    If it helps, I can also add that the blue Gutenverse button is sometimes blinking (disappears and comes back over and over w about 1 Hz). I may of course be a separate issue.

    Pradnya

    (@pradnyajegstudio)

    Could you share all the relevant information you’d like to provide? We’re here to help you thoroughly investigate the issue. In terms of the content, you can conveniently place it on a sharing service such as Pastebin.

    Thread Starter frippydipp

    (@frippydipp)

    @agungjegstudio

    Here’s a link to the code as requested:

    https://pastebin.com/Pawxd1Hx

    Thanks again for your support.

    Thread Starter frippydipp

    (@frippydipp)

    Here is a link to a screen dump of the error: https://jpst.it/3kKRU as it looks in the editor.

    • This reply was modified 1 year, 7 months ago by frippydipp.
    Pradnya

    (@pradnyajegstudio)

    We have noticed a conflict with EditorsKit. Fortunately, we have identified the issue and will work on a solution.

    Thread Starter frippydipp

    (@frippydipp)

    Aha, so you think that is causing my error? When do you expect to have it resolved?

Viewing 15 replies - 1 through 15 (of 19 total)
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