• Resolved dbro100

    (@dbro100)


    Hi,

    I am editing my widget and it says that “my filter conditions are too strict, so the widget does not show as many reviews as I want. By relieving or deleting criteria there will be enough reviews because I have 21 total.”

    I have absolutely no idea what this means. I downloaded the free version and paid for all of my reviews to show and I have no idea what this means. Please help me resolve this issue. I really like this widget and do not want to get rid of it.

    here is proof that I paid;
    ?Your subscription ID: b5786837g
    – Your package: single

    here is my information:

    URL: https://lklegal.com
    
    MySQL Version: 8.0.30
    
    WP Table Prefix: wp_brsy6w_
    
    WP Version: 6.2
    
    Server Name: lklegal.com
    
    Cookie Domain: lklegal.com
    
    CURL Library Present: Yes
    
    CSS path: /home/wp_ub2fb8/lklegal.com/wp-content/uploads/trustindex-google-widget.css
    
    PHP Info: 
    
    Version: 7.4.25
    
    Memory Usage: 16.4MB
    
    Memory Limit: 256M
    
    Max Upload Size: 512M
    
    Max Post Size: 512M
    
    Allow URL fopen: On
    
    Allow URL Include: Off
    
    Display Errors: Off
    
    Max Script Execution Time: 120 seconds
    
    WP_HTTP_BLOCK_EXTERNAL: not defined
    
    WP_ACCESSIBLE_HOSTS: not defined
    
    Plugin: Widgets for Google Reviews
    
    Plugin Version: 9.8.5.1
    
    Options: 
    
    active: 1
    
    version: 9.8.4
    
    page-details: Array
    
    (
    
        [id] => ChIJn7WNxnVskFQRth8q_WWvB0M
    
        [name] => Lawrence Kahn Law Group, P.S.
    
        [address] => 14240 Interurban Ave S Suite B132, Tukwila, WA 98168
    
        [avatar_url] => https://lh4.googleusercontent.com/-0nI72crcSl0/AAAAAAAAAAI/AAAAAAAAAAA/lcJLMpS6AtE/s160-c-k-mo/photo.jpg
    
        [rating_number] => 19
    
        [rating_score] => 5
    
    )
    
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    download-timestamp: 2023-04-14 02:09:13
    
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    Reviews: Array
    
    (
    
        [0] => stdClass Object
    
            (
    
                [id] => 1
    
                [user] => E Kerrigan
    
                [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxZq1THtl35xuiTxqmVQROBcm7FPZ-UWjelr_39t=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => Excellent case preparation and results.   I'm very please of the work of Attorney Naomi Arin and her team at Kahn Law Group.  They worked exhaustively to complete my case.  Very professional and experienced attorneys in this firm.  THANK YOU!!! FOR ALL THE WORK.
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2023-04-04
    
            )
    
        [1] => stdClass Object
    
            (
    
                [id] => 2
    
                [user] => Eunice Noble
    
                [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5QZaeHeSpCntY4ob2lC8NE5UHdEgu5G2-jIXA9ppzE=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => Lawrence Kahn Law Group was truly dedicated to me and believed that I could beat this case, and they did that for me !!! they fought for me to the very end with a better outcome than I can have imagine and thats because they did there Job and duty as Lawyers and Im so very Grateful that i find them Thank you Naomi!!! You were amazing to work with, and you did an amazing job. I will always be thankful... THANK YOU AGAIN FOR EVERYTHING!!!
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2023-04-03
    
            )
    
        [2] => stdClass Object
    
            (
    
                [id] => 3
    
                [user] => Susan Arrillaga
    
                [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5QBANkD9l54lH5Zqs_l4Njxqp7Uxe1YuM-Bi3NcOQ=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => Just had a wonderful experience working with the Lawrence Kahn Law Group.  Everyone we interacted with was professional, helpful, and kind.  They were able to work through what for us was a very complicated insurance situation and get the best outcome. We were kept informed, prepped, and supported throughout the process and the case was handled with integrity and honesty.  I would highly recommend this firm.
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2023-04-03
    
            )
    
        [3] => stdClass Object
    
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                [id] => 4
    
                [user] => Charlize Martin
    
                [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxYl9m9kMBnHJ4ED7_ko_guhdUWAXS2VQycsrtYK=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => I can tell you three reasons why I love LKLG: 1) Communication. These guys never failed to return a call or my texts. 2) Caring. I dealt with Larry and Beth. Honestly, I felt they were like family. 3) They don't quit. My case took a while to settle, but they stayed firm and fought and overcame a lot of obstacles put up by the insurance company. Look, I hope you never need a lawyer, but if you need a lawyer, it's LKLG all the way!
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2023-02-16
    
            )
    
        [4] => stdClass Object
    
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                [id] => 5
    
                [user] => Rita Cook
    
                [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxbKMFf3jt3kgw8HiA5h7qIRj7FvLYt8TuZMN7d4=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => A few years ago, we lost a family member to an accident, and retained Larry and Beth and the Kahn firm to represent us. As expected, they were knowledgeable and did all of the necessary discovery, that you would expect from a top firm. What impressed us the most is that they were exceptional on communicating throughout the process, while sheltering us from some of the unpleasant circumstances of the accident.  The effort and passion they displayed in representing us was as strong as if they were family.
    
    We thank you not for just representing us, but for caring so much.
    
    Steve and Rita Cook
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2023-01-15
    
            )
    
        [5] => stdClass Object
    
            (
    
                [id] => 6
    
                [user] => Steve Okoh
    
                [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5Tb4N_GJPqbxj1YO6kd1X2KCAFgPXgVuA7V2t7fXg=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => Words can not express what Lawrence Kahn, and the rest of the team did for me when I had my accident in July 2020. They helped me get every penny to make sure I'm satisfy with the payout. Shout out to Naomi for looking out for me!! I would definitely recommend this Firm to friends and family, and to anyone.
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2022-06-22
    
            )
    
        [6] => stdClass Object
    
            (
    
                [id] => 7
    
                [user] => Tarra Dotzauer
    
                [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxZvaLj_A_CZ7wvIH_QYrfx0gQ1LoKLMJKcU722D=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => I was blown away. THEY CARE!! Even though my situation could not be taken care of with this amazing law office, I cannot tell you how blown away I was with how kind Joe the paralegal was. There professionalism, how much they care, and going the extra mile for someone that they ultimately knew was outside of the law they practiced…. they still cared!  I cannot imagine how amazing they would be as first impressions are everything. They truly care and Joe I will forever be grateful too.
    
    This is a law office it would be very lucky to have on your side. Thank you Kahn law for having TOP NOTCH staff and professionalism.
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2022-01-12
    
            )
    
        [7] => stdClass Object
    
            (
    
                [id] => 8
    
                [user] => Tyrease (Ty Ty)
    
                [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5QqHqr7GxBtF3FxbE2z8KSXMkFtjYpUwvcH70iHtw=s120-c-c-rp-w64-h64-mo-ba2-br100
    
                [text] => It has been such a wonderful experience having "Larry" represent me. Let be the first to tell you that he is honest, he is a hard fighter and he does it by the oldest and best tool that any lawyer has "Integrity." You see so many commercials on TV talking about this and that, but with Larry you get a understanding man who will fight for you. So, by my personal experience if you need a lawyer Lawrence Kahn Law group is the best choice you can make.
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2021-06-04
    
            )
    
        [8] => stdClass Object
    
            (
    
                [id] => 9
    
                [user] => Cambria Queen
    
                [user_photo] => https://lh3.googleusercontent.com/a/AGNmyxaudHOUq9pBBpkES5tFpC39KoIPTjikpOQyLe5l=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => 
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2020-12-21
    
            )
    
        [9] => stdClass Object
    
            (
    
                [id] => 10
    
                [user] => Marci Granquist
    
                [user_photo] => https://lh3.googleusercontent.com/a-/ACB-R5THBPrZ21Pds9mJ76nzT9GpPnkv6bwo8Ij8ctyv=s120-c-c-rp-w64-h64-mo-br100
    
                [text] => I would highly recommend the Lawrence Kahn Law Group!  Larry and Beth will work tirelessly on your case to get you the results you deserve!
    
                [rating] => 5.0
    
                [highlight] => 
    
                [date] => 2020-12-17
    
            )
    
    )
    
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    I really need all reviews updating and displaying automatically. Please help me resolve this. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter dbro100

    (@dbro100)

    file:///Users/mindscy/Desktop/error%20message.png

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @dbro100 !

    We answered you in email.

    This issue is in the admin, please change the settings in the website: trustindex.io not in the plugin.

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter dbro100

    (@dbro100)

    Thanks for responding. It was in auto before and the widget froze and only displayed one review. It is doing the same thing now.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @dbro100 !

    You set the widget to show only 1 widget.

    Change the number of reviews in the admin under the widget Settings/ More settings/ Reviews/ Number of reviews.

    Make sure to save the changes!

    Feel free to write us, if you need any assistance,
    Trustindex

    Thread Starter dbro100

    (@dbro100)

    You misread my message. I have two widgets. I only want ONE widget to show. the free one only showed ten so I created a NEW ONE. The new widget that I added on the website is stuck. It doesn’t show ten reviews it or the 21 reviews that I need rotating. It is stuck only showing the latest review. Please help me resolve this Asap.

    Thank you for the help!

    Thread Starter dbro100

    (@dbro100)

    I think I resolved the issue. Thanks for the help!

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    No problem, let us know if you need any help!

Viewing 7 replies - 1 through 7 (of 7 total)
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