Error message in security plugin.

  • Resolved pywackets

    (@pywackets)


    1 year, 7 months ago

    Having has problems with the antispam software I checked the security plugin and see I have an error message.

    • This topic was modified 1 year, 7 months ago by pywackets.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @pywackets.

    Please click the “Synchronize with Cloud” button on the top of the settings page, wait until the rotating icon disappears, and refresh the page.

    If it didn’t help, please do the following:
    1) WordPress Admin Page → Settings → Security by CleanTalk → General Settings → enable the “Complete Deactivation” option → Save Changes.
    2) WordPress Admin Page → Plugins → Installed plugins → Security by CleanTalk → Deactivate and then Activate.
    3) Insert the Access key from your dashboard.

    Did it help?

    Thread Starter pywackets

    (@pywackets)

    That fixed it. Thanks again to your amzing support team. Always so quick.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Always welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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