Error Message in Profile

  • Hi guys,
    i was troubleshooting all the day with no luck.
    On the profile i got this message “Sorry, you are not allowed to do that.” repeated 2 times in the Courses Tab. It is visible to Admin and Subscribers. If i enroll a course the message remain there and there’s no Course in the list.
    Maybe i’m doing something wrong..any help?
    here a screenshot

    Best.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi,

    Which version of LearnPress and what your theme are you using?

    Thread Starter throu

    (@throu)

    Hi Brianvu, i’m using the latest one (4.1.0) with only Certificate add on (that i’ve added yesterday after i asked for help).
    For now i bypassed the profile page using some redirect, hiding stuff and using only “All Courses” page and a Landing, cause i’ve started now and i have only a few free Courses, but at one point i need to give students a proper personal dashboard and LP profile can be perfect.
    Let me know if it’s possible to fix it ASAP or it’s a bug not fixable right now, cause we’ll do a launch on the 5th July.
    Thanks.

    Plugin Support brianvu-tp

    (@briantp)

    Hi,

    Can you try to switch to the default WordPress theme(twenty-one) to check? we checked on our system and don’t have the error like you notice.

    Thread Starter throu

    (@throu)

    Done yesterday with no luck. I’ve also tried on a staging envirorment using your free template and it’s the same.
    I’ve also turned off all plugin apart LP and the problem it’s still there.
    I’m on a powerfull dedicated server with Plesk and Nginx.
    If you need i can give you a login without password if you tell me how to reach you in private, so you can check by yourself.
    Let me know.

    Plugin Support brianvu-tp

    (@briantp)

    We can’t post email addresses here, it will against forum policy. You can try to create a new site that only has the default theme and LearnPress to check.

    Thread Starter throu

    (@throu)

    Already done and does’t work.
    I’ll write you in the Help Center on your website.

Viewing 6 replies - 1 through 6 (of 6 total)
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