Error message in Gallery Instances after update

  • Resolved rickrood

    (@rickrood)


    6 months, 1 week ago

    When I try to display the working area in WP, the block with the FOO Gallery replies:

    “Error loading gallery: The response is not a valid JSON response.”

    I can save, but apparently I cannot update from this state either.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @rickrood

    Is it possible for you to create a quick screen recording of this issue to assist us analyse this further before we can advise? Thanks in advance for doing so.

    You can use a free online video recorder such as loom.com to quickly carry this out. Thanks.

    Kind regards,
    Elvis.

    Plugin Support elviiso

    (@elviiso)

    Hi @rickrood

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error message in Gallery Instances after update’ is closed to new replies.