• Resolved swissspaceboy

    (@swissspaceboy)


    Hello,

    I got once this error message for one website. Is this coming from your plugin?

    [06-Oct-2022 20:55:52 Europe/Zurich] Failed to retrieve cookie redaction patterns: Request failed

    I am using the latest WF version.

    Didier.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @swissspaceboy,

    That is a Wordfence request as we added action=get_cookie_redaction_patterns in a plugin update around July this year. The likelihood with this failure is that it’s either a one-off because your site temporarily couldn’t contact our servers, or could be coupled with failing rules updates too.

    If you repeatedly receive this message, you could navigate to your wp-content/wflogs folder using FTP or your host’s file manager and delete the contents entirely. Wordfence should try to repopulate it within 30 minutes so could solve any issues if the files are corrupted or unusually large.

    Thanks,

    Peter.

    Thread Starter swissspaceboy

    (@swissspaceboy)

    Hi Peter,

    Thanks for the reply. The error didn’t pop up again, so we should be good. The automatic and manual updates of my rule is working fine.

    I will keep monitoring and I will follow your advice if it occurs again.

    Ticket closed. Thanks!

    Didier.

Viewing 2 replies - 1 through 2 (of 2 total)
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