Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi there,

    Thank you for writing in,

    It seems your site is conflicting by other third-party plugins because the theme does not have such issues.

    Could you please check by deactivating all the plugins from your site.

    Thank you!!

    Thread Starter Karin_tanketal

    (@macwitty)

    Thank you for answering

    Sorry to say, there is no plugins to deactivate
    I make a new wp installation and then installed and activate your theme

    The only plug in there are is Akismet Anti-Spam and Hallo Dolly, both not activated
    https://www.dropbox.com/s/2ukikf83kfsriv4/plug.png?dl=0

    Do you want me to try and delete them?

    If you want I can give you access to the admin panel for the site

    Best
    macwitty

    Thread Starter Karin_tanketal

    (@macwitty)

    I deleted the subdomain and installation yesterday. We have decided to proceed with another theme instead.

    Hi @macwitty,

    We have suggested to email you because this is the public forum and we can not request your details here. If you have contacted us in our private email then we can look into your issues.

    Regards!!

    Thread Starter Karin_tanketal

    (@macwitty)

    Sorry, but your answer with the email address arrived after I had deleted the site and decided to carry on with another theme

    Hi there,

    Thank you for writing in,

    if you have anything else then please let us know. we will assist you best we can

    Regards!!

Viewing 6 replies - 1 through 6 (of 6 total)
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