Error message, but then OK when resubmitted

  • Resolved Mr Lucky

    (@voodoochill)


    11 months ago

    After completing the form and submitting, users see the error message:

    Error on google reCaptcha. Contact your site administrator

    But if they resubmit then the get a successful registration.

    Can anyone please help, thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi there,

    Thanks for writing in,

    Please remove the Captcha credentials, then clear the site’s cache. After this, re-enter the credentials and save it in the settings. Try submitting the form again and see if the issue still persists or not.

    Regards!

    Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi there,

    Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

    Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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