error message after 2.4.0 update

  • Resolved kosmikkreeper

    (@kosmikkreeper)


    4 years, 7 months ago

    Hello

    I just got this error message after upgrading to 2.4.0. I was still on WP 5.4.2. so I’m wondering if this error is simply because I hadn’t updated to WP 5.5 yet (done now).

    Thanks!

    Error Details
    =============
    An error of type E_ERROR was caused in line 39 of the file /home/learnm11/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/includes/api/class-wc-braintree-api.php. Error message: Uncaught Error: Class ‘SkyVerge\WooCommerce\PluginFramework\v5_7_1\SV_WC_API_Base’ not found in /home/learnm11/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/includes/api/class-wc-braintree-api.php:39
    Stack trace:
    #0 /home/learnm11/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/includes/class-wc-gateway-braintree.php(1215): require_once()
    #1 /home/learnm11/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/lib/skyverge/woocommerce/payment-gateway/class-sv-wc-payment-gateway-plugin.php(611): WC_Gateway_Braintree->get_api()
    #2 /home/learnm11/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/lib/skyverge/woocommerce/payment-gateway/class-sv-wc-payment-gateway-plugin.php(559): WC_Braintree\Plugin_Framework\SV_WC_Payment_Gateway_Plugin->add_ssl_admin_notices()
    #3 /home/learnm11/public_html/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/class-wc-braintree.php(503): WC_Braintre

    WordPress version 5.4.2
    Current plugin: Braintree for WooCommerce Payment Gateway (version 2.4.0)
    PHP version 7.4.9

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Simon

    (@simonskyverge)

    Hey @kosmikkreeper!

    Thanks so much for writing in with the issue. We can sometimes see an issue similar to this when the site has cached some of the framework files we use in our plugins. Instead, it hasn’t loaded the latest framework at the right time! We typically don’t see it cause any problem with the running of the plugin after that, though I totally understand it’s not ideal receiving these warning emails.

    One quick option to make sure the plugin is working okay is to reinstall it one more time. We typically see this will not generate the error again and continue to work as expected.

    Would it be possible to give the plugin a reinstall and let me know if you are still seeing the error afterward?

    Cheers!

    Simon.

    Hey @kosmikkreeper,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Tamara ??

Viewing 2 replies - 1 through 2 (of 2 total)
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