• Resolved 3dshards

    (@3dshards)


    Hello

    Non stop writes this: Error occurred on last SpamFireWall check. SpamFireWall database is outdated. Please, try to synchronize with the cloud.

    After clicking synchronise thinking but nothing happens. Same error

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @3dshards,

    I sent the remote call to update the SpamFireWall database on your site.

    If the error persists, please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again:
    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)


    Did it help?

    Plugin Support amagsumov

    (@amagsumov)

    Hello,

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)
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