Error Log link Says not found

Handling a large media library, especially one around 133 GB, can be challenging for backups. Here are a few steps you can try to address the export issue:
1. Ensure that your PHP configuration allows for high memory usage and extended processing time:
– memory_limit Set this to at least 512M or higher.
– max_execution_time Increase to 600 seconds or more.

2. With a large media library, it may help to split the export into smaller parts. Try exporting only the database, themes, and plugins first, then export the media library separately

3. Confirm that there is sufficient storage space on your server to handle the backup process, including temporary files.

4. If the plugin log is unavailable, you can check the server’s main error logs via your hosting control panel (e.g., cPanel, Plesk) or through FTP. Look for recent errors during the export process for clues

5. If possible, consider removing any unneeded media files to reduce the size before creating the backup

well I tried all of them almost . I was able to export it without media . But when i try to export media.. then it fails..

memory_limit is set to 1024 Already and max_execution_time is set to 3000 already. Below is the configuration is set you can check. I have almost 5TB space and its only filled with 656 GB so its not an issue as well. I checked error log also and its also different things there. so completely lost. Check below screenshot of php config

https://prnt.sc/R6iodxhbnAcY

• This reply was modified 1 month, 1 week ago by amanhstu.

Try to increase max_input_time to 3000 too. Revert it back after exporting.

Its still same as it was. I made it to 3000 but still gets error https://prnt.sc/d2TZhRZUS5Go when I click on error log it shows not found like this https://prnt.sc/EihQJQkRjOEd

Again I tried it with 30000 even, but still same. My question is that why the error log is not generating anymore ?

If you don’t mind I can give you my site access to have a look at it. Really strange.

• This reply was modified 3 weeks, 6 days ago by amanhstu.

No, do not share site access with anyone. It is not permitted and it is also not a good idea to do this.
At this point, I will recommend manually to transfer the media files and use the plugin for for everything else.

I wouldn’t have share it in public. I was expecting it to sent to your email . But its ok. I can transfer it manually. But shouldn’t you think about to find out the real cause of this ? Or you are letting it go ? Don’t you want to take the challenge ?

Typically, when an issue appears isolated, it’s often related to specific hosting restrictions or server configurations. If we start seeing this with more users, we would certainly allocate time and resources to investigate further.

In the meantime, my primary focus is to help you successfully transfer your website, and I believe manually moving the media files will get us there quickly.