Error log

Hello @danielbmxd,

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Also, are you using Elementor Pro? According to this thread, it was causing a conflict.

Hello, this is the report:
`
### WordPress Environment ###

WordPress address (URL): https://….
Site address (URL): https://….
WC Version: 6.9.3
REST API Version: ? 6.9.3
WC Blocks Version: ? 8.3.2
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: ?

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.22
PHP Post Max Size: 1 GB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.84.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 10.3.35-MariaDB-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.9.3
WC Database Prefix: wp6m_
Tama?o total de la base de datos: 58.62MB
Tama?o de los datos de la base de datos: 48.17MB
Tama?o del índice de la base de datos: 10.45MB
wp6m_woocommerce_sessions: Datos: 0.46MB + índice: 0.01MB + Motor MyISAM
wp6m_woocommerce_api_keys: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_attribute_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_downloadable_product_permissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_order_items: Datos: 0.12MB + índice: 0.07MB + Motor MyISAM
wp6m_woocommerce_order_itemmeta: Datos: 1.03MB + índice: 0.70MB + Motor MyISAM
wp6m_woocommerce_tax_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_tax_rate_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_shipping_zones: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_shipping_zone_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_shipping_zone_methods: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_payment_tokens: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_payment_tokenmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_woocommerce_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_actionscheduler_actions: Datos: 2.29MB + índice: 1.09MB + Motor MyISAM
wp6m_actionscheduler_claims: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM
wp6m_actionscheduler_groups: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_actionscheduler_logs: Datos: 1.67MB + índice: 1.17MB + Motor MyISAM
wp6m_berocket_termmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_commentmeta: Datos: 0.01MB + índice: 0.02MB + Motor MyISAM
wp6m_comments: Datos: 0.65MB + índice: 0.23MB + Motor MyISAM
wp6m_e_events: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_e_notes: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_e_notes_users_relations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_e_submissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_e_submissions_actions_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_e_submissions_values: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_links: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_litespeed_url: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_litespeed_url_file: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_mailchimp_carts: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_mailchimp_jobs: Datos: 0.21MB + índice: 0.01MB + Motor MyISAM
wp6m_nextend2_image_storage: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp6m_nextend2_section_storage: Datos: 0.08MB + índice: 0.01MB + Motor MyISAM
wp6m_nextend2_smartslider3_generators: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_nextend2_smartslider3_sliders: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM
wp6m_nextend2_smartslider3_sliders_xref: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_nextend2_smartslider3_slides: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp6m_options: Datos: 6.30MB + índice: 1.35MB + Motor MyISAM
wp6m_postmeta: Datos: 13.22MB + índice: 2.74MB + Motor MyISAM
wp6m_posts: Datos: 2.41MB + índice: 0.34MB + Motor MyISAM
wp6m_rank_math_404_logs: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_rank_math_analytics_gsc: Datos: 0.04MB + índice: 0.04MB + Motor MyISAM
wp6m_rank_math_analytics_inspections: Datos: 0.03MB + índice: 0.03MB + Motor MyISAM
wp6m_rank_math_analytics_objects: Datos: 0.03MB + índice: 0.02MB + Motor MyISAM
wp6m_rank_math_internal_links: Datos: 0.03MB + índice: 0.01MB + Motor MyISAM
wp6m_rank_math_internal_meta: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp6m_rank_math_redirections: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_rank_math_redirections_cache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_sbi_feeds: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_sbi_feed_caches: Datos: 0.15MB + índice: 0.01MB + Motor MyISAM
wp6m_sbi_instagram_feeds_posts: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_sbi_instagram_feed_locator: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_sbi_instagram_posts: Datos: 0.41MB + índice: 0.00MB + Motor MyISAM
wp6m_sbi_sources: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_termmeta: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp6m_terms: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_term_relationships: Datos: 0.03MB + índice: 0.06MB + Motor MyISAM
wp6m_term_taxonomy: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp6m_usermeta: Datos: 0.53MB + índice: 0.29MB + Motor MyISAM
wp6m_users: Datos: 0.04MB + índice: 0.04MB + Motor MyISAM
wp6m_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM
wp6m_wc_admin_note_actions: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp6m_wc_category_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wc_customer_lookup: Datos: 0.05MB + índice: 0.05MB + Motor MyISAM
wp6m_wc_download_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wc_order_coupon_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_wc_order_product_lookup: Datos: 0.13MB + índice: 0.12MB + Motor MyISAM
wp6m_wc_order_stats: Datos: 0.06MB + índice: 0.04MB + Motor MyISAM
wp6m_wc_order_tax_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.03MB + Motor MyISAM
wp6m_wc_product_download_directories: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_wc_product_meta_lookup: Datos: 0.06MB + índice: 0.10MB + Motor MyISAM
wp6m_wc_rate_limits: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wc_reserved_stock: Datos: 0.03MB + índice: 0.00MB + Motor MyISAM
wp6m_wc_tax_rate_classes: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_wc_webhooks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wdp_orders: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wdp_order_items: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp6m_wdp_persistent_rules_cache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wdp_rules: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wfblockediplog: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wfblocks7: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wfconfig: Datos: 2.99MB + índice: 0.01MB + Motor MyISAM
wp6m_wfcrawlers: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wffilechanges: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wffilemods: Datos: 8.33MB + índice: 1.09MB + Motor MyISAM
wp6m_wfhits: Datos: 0.15MB + índice: 0.03MB + Motor MyISAM
wp6m_wfhoover: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wfissues: Datos: 0.02MB + índice: 0.01MB + Motor MyISAM
wp6m_wfknownfilelist: Datos: 5.80MB + índice: 0.33MB + Motor MyISAM
wp6m_wflivetraffichuman: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wflocs: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp6m_wflogins: Datos: 0.23MB + índice: 0.04MB + Motor MyISAM
wp6m_wfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp6m_wfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp6m_wfnotifications: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp6m_wfpendingissues: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wfreversecache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wfsnipcache: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wfstatus: Datos: 0.28MB + índice: 0.11MB + Motor MyISAM
wp6m_wftrafficrates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wpforms_tasks_meta: Datos: 0.03MB + índice: 0.00MB + Motor MyISAM
wp6m_wpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp6m_wpmailsmtp_tasks_meta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wt_iew_action_history: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp6m_wt_iew_mapping_template: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpbi_commentmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpbi_comments: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpbi_links: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpbi_options: Datos: 0.05MB + índice: 0.01MB + Motor MyISAM
wpbi_postmeta: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpbi_posts: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wpbi_termmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpbi_terms: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpbi_term_relationships: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpbi_term_taxonomy: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wpbi_usermeta: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wpbi_users: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 1871
br_labels: 3
custom_css: 1
customize_changeset: 11
elementor_library: 18
elementor_snippet: 3
nav_menu_item: 15
page: 16
post: 3
product: 216
product_variation: 471
revision: 253
rvp: 1
shop_coupon: 9
shop_order: 729
shop_order_refund: 1
wp_global_styles: 1
wpcode: 2
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

WooCommerce Advanced Product Labels: por BeRocket – 1.2.3.8
Ajax Cart AutoUpdate for WooCommerce: por taisho – 1.5.5
Custom Payment Gateways for WooCommerce: por Imaginate Solutions – 1.6.6
Elementor Pro: por Elementor.com – 3.7.7
Elementor: por Elementor.com – 3.7.7
Facebook for WooCommerce: por Facebook – 2.6.23
WPCode – Insert Headers, Footers, and Code Snippets: por WPCode – 2.0.2
Smash Balloon Instagram Feed: por Smash Balloon – 6.0.7
LiteSpeed Cache: por LiteSpeed Technologies – 5.2.1
Mailchimp for WooCommerce: por Mailchimp – 2.7.5
Product Variation Swatches for Woocommerce: por ThemeHigh – 2.2.0
Qty Increment Buttons for WooCommerce: por taisho – 2.7.5
Really Simple SSL: por Really Simple Plugins – 5.3.4
Rank Math SEO: por Rank Math – 1.0.98.2
Smart Slider 3: por Nextend – 3.5.1.9
A?ade Ajax al carrito para WooCommerce: por QuadLayers – 1.3.5
Checkout Field Editor for WooCommerce: por ThemeHigh – 1.7.2
Advanced Order Export For WooCommerce: por AlgolPlus – 3.3.2
Premmerce Permalink Manager for WooCommerce: por premmerce – 2.3.7
Mercado Pago payments for WooCommerce: por Mercado Pago – 6.2.0
WooCommerce: por Automattic – 6.9.3
Wordfence Security: por Wordfence – 7.6.2
WP Mail SMTP: por WPForms – 3.5.2
WPForms Lite: por WPForms – 1.7.6
WPS Hide Login: por WPServeur
NicolasKulka
wpformation – 1.9.6

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

object-cache.php: object-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: PEN (S/)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Base de la tienda: #26 – /tienda/
Carrito: #27 – /carrito/
Finalizar compra: ? La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout.
Mi cuenta: #29 – /mi-cuenta/
Términos y condiciones: #545 – /terminos-y-condiciones/

### Theme ###

Name: Astra Child
Version: 1.0.0
Author URL: https://wpastra.com/about/
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 3.9.2
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ?

### Templates ###

Overrides: astra-child/woocommerce/cart/cart-shipping.php
astra-child/woocommerce/cart/cart.php
astra-child/woocommerce/loop/sale-flash.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-09-26 06:49:25 -05:00
Options: ?
Notes: 51
Onboarding: completed

### Action Scheduler ###

Complete: 5.577
Oldest: 2022-09-11 11:08:58 -0500
Newest: 2022-09-25 20:30:23 -0500

Failed: 489
Oldest: 2022-09-18 04:42:24 -0500
Newest: 2022-09-25 04:46:29 -0500

Pending: 8
Oldest: 2022-09-25 21:51:29 -0500
Newest: 2022-10-02 08:11:37 -0500

### Status report information ###

Generated at: 2022-09-25 20:31:49 -05:00

Yes, I am using Elementor Pro, but I have several sites where Elementor Pro and Facebook for WooCommerce do not give any problems.

Hello,

Thanks for sending the system report.

Please reach out to Elementor support regarding this warning message received, you can reach out to them right here.

If you have any questions after that, feel free to let us know.