Error log

  • Resolved Oaz

    (@oaz)


    3 years, 1 month ago

    Hello,

    I have an error in log related to your plugin.
    It says

    [07-Oct-2021 07:24:37 UTC] PHP Warning: file_exists(): open_basedir restriction in effect. File(/privacy-policy.tpl.php) is not within the allowed path(s): (………:/tmp:/usr/share/php:/usr/share/pear:/home/clients/muwps:/dev/urandom) in ……./wp-content/plugins/another-wordpress-classifieds-plugin/includes/functions/format.php on line 45

    I removed path and replaced by …….

    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Garret L

    (@garret1996)

    Hi @oaz

    Thanks for contacting us here today.

    It looks like you changed the location of the privacy-policy.tpl.php file. Would you mind telling me where this file is located?

    Please let me know!

    Best,

    Thread Starter Oaz

    (@oaz)

    hello and thanks for your answer

    Well, I did not do this on purpose, never touched this file, and just upgraded your plugin this morning. Where is it supposed to be ?

    Plugin Support Garret L

    (@garret1996)

    Hi @oaz

    That’s quite strange. This file should be located here: /wp-content/plugins/another-wordpress-classifieds-plugin/templates/privacy-policy.tpl.php

    Please try placing the file in that folder.

    If you still have issues, please let me know!

    Best,

    Thread Starter Oaz

    (@oaz)

    Stranger still, the file is present at the right location..

    Plugin Support Garret L

    (@garret1996)

    Hi @oaz

    Could you please contact us here: https://awpcp.com/contact/

    This will allow us to best troubleshoot this issue for you.

    Best,

    Thread Starter Oaz

    (@oaz)

    Hello Garret and thanks for caring.
    I just posted with a link to this thread so as not to repeat it all

    Have a nice week end

Viewing 6 replies - 1 through 6 (of 6 total)
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