• I cannot load plug-ins plus I cannot manage them. Returns error. Running ithemes and there are no issues on laptop. Any idea what this can be or tips how to fix it?

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  • What is the error you see and at what moment does it appear?

    Thread Starter Arijuz

    (@arijuz)

    It occurs that when entering the plugins button on the starting page is clicked. Just saying an error occurred while loading the plugins. Same when I then hit the manage link on top of the screen. All this while using the dashboard and then plugins inside the app works fine.

    Edit: sry for my english, but it is wiered that plugins get well loaded via the dashboard but not when I use the plugins link on the starting page of the app

    • This reply was modified 1 year, 7 months ago by Arijuz.

    No worries about your English! I think I understand your issue. It looks like you’re going to the mobile app’s My Site > Menu > Plugins, and this is where you’re getting the error. Did I get that correctly? You can share a screenshot of the error too.

    Can you also share the following?

    • WordPress app version
    • OS and OS version
    • Site address

    @arijuz, if you’re still having trouble with this, as Cara mentioned above, it’s difficult to troubleshoot this type of issue without a bit more information. Could you let us know the following?:

    • What version of the WordPress app are you using?
    • What device and operating system version are you using?
    • What’s the web address of the site you’re working with?
Viewing 4 replies - 1 through 4 (of 4 total)
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