Error loading image and first click on mobile

  • ideaweb

    (@piccolestar)


    3 days, 22 hours ago

    The plugin is great and i would like to buy the pro version but i have 2 serious errors

    In this page, on mobile device, I have 2 error:
    1) not show image of gallery (I tried to remove js delay and lazy load image but it’s still all white)
    2) before scrolling, i can’t click on a href link (example: the site logo or the cart). as soon as i click for the first time all the javascripts load; only with the second click i can change page. This error is on all pages of the site

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Dear @piccolestar ,
    Thank you for contacting us.

    When checking the gallery, I can see it is being loaded on hover / click. Thus in both cases you are experiencing JavaScript Delay.

      The delayed JS functionality you are experiencing is designed for speed optimization. It ensures that JS execution is triggered only on user scroll/tap, resulting in faster loading times. The element-rendering scripts won’t execute until prompted by actions from page visitors, so you need to tap/scroll first to get page elements.

        As it is critical for a good website score, we would recommend leaving it in place, as users tend to start interacting with websites right away.

        However, you can disable the JavaScript Delay option anytime from the Website Booster > Settings section, which will allow the JS files to start loading right away. Please, note that the speed score will be affected negatively.

        Regards, Mane

        Thread Starter ideaweb

        (@piccolestar)

        1) I want the image to appear. I had already tried disabling the javascript delay, lazy loading and critical css but the error persists anyway, evidently there is something else that I don’t understand. do you know what it could depend on?

        2) the even more serious thing, which concerns the entire site, is that before scrolling, i can’t click on a href link (example: the site logo or the cart). as soon as i click for the first time all the javascripts load; only with the second click i can change page. This error is on all pages of the site

        Plugin Support Mane Grigoryan

        (@manegr)

        Dear @piccolestar ,
        Thank you for getting back to us.

        It is possible you had browser cache and were not able to see the new result after disabling JavaScript Delay. I have now disabled it for you and both requests are solved.

        Will you please have a look?
        Regards, Mane

        Thread Starter ideaweb

        (@piccolestar)

        yes, actually now without js delay both problems have been solved but the loading times are much higher.

        so I think to leave the js delay but I can’t understand the cause of problem 2: why does it happen if the js are delayed? what influences the lack of clicking on href elements (like the logo) before all the js are loaded?

      Viewing 4 replies - 1 through 4 (of 4 total)
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