Error loading block: The response is not a valid JSON response.

  • Resolved hrybowicz

    (@hrybowicz)


    4 months ago

    I’m getting “Error loading block: The response is not a valid JSON response” in all Site Reviews blocks. Additionally “LIMIT REVIEWS TO AN ASSIGNED CATEGORY” doesn’t appear in the block ‘settings’ pane.

    Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    You will need to try the Troubleshooting Steps outlined on the Site Reviews > Help & Support page to track down what is causing this. It’s likely related to another theme or plugin.

    Thread Starter hrybowicz

    (@hrybowicz)

    Thanks,

    1. I have the latest version of SR
    2. Deactivated SRand then reactivated it – no change.
    3. I Run the repair tools – no change
    4. Temporarily switched to an official WordPress Theme (twenty twenty-one) – no change
    5. Temporarily deactivated those plugins: Toast SEO, Solid Central, LiteSpeed Cache, Jetpack. I have to have: Easy Digital Downloads (Pro) including (Easy Digital Downloads – Add to Cart Popup, Easy Digital Downloads – Invoices, Easy Digital Downloads – Multi-Currency). I also use GeneratePress premium theme, as well as GenerateBlocks Pro. Those are simply not optional.

    Is there any other way I could test?

    Plugin Author Gemini Labs

    (@geminilabs)

    I have to have: Easy Digital Downloads (Pro) including (Easy Digital Downloads – Add to Cart Popup, Easy Digital Downloads – Invoices, Easy Digital Downloads – Multi-Currency). I also use GeneratePress premium theme, as well as GenerateBlocks Pro. Those are simply not optional.

    You only deactivate while you troubleshoot in order to track if there is a plugin compatibility issue otherwise I won’t know what to fix (if there is a compatibility issue with one of the plugins). Once you have finished troubleshooting you can reactivate them.

Viewing 3 replies - 1 through 3 (of 3 total)
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